At A•U•X, we are committed to protecting your privacy as an online visitor to our website. We use the
information we collect about you to maximise the services that we provide to you. We respect the privacy and
confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read
You may change your details at any time by advising us in writing via email or through your own editing of your
personal information on your dashboard. All information we receive from our customers is protected by our secure
server. A•U•X’s secure server software and SSL certificate encrypts all customer information before it is
sent to us. Furthermore, all customer data collected is secured against unauthorised use or access. Credit card
information is not stored by us on our servers.
Storage and Security of Your Information
We receive and store information you enter on our website or give us in any other way from time to time. You
may provide basic contact information, including but not limited to, your name, phone number, address, and
email address to enable us to send information or process your lost property request/s or to manage your
organisational account and we may also collect additional information at other times, including but not
limited to, when you provide feedback, change your content or email preferences, respond to a survey, or
communicate with our customer support. You are choosing to provide this information and you agree that A•U•X Hub Pty
Ltd is not liable for any loss, misuse, cyber-crime or theft of your personal or private information.
We may use personal information collected from you for the purpose of providing you with direct marketing
material, updates regarding our website and information in the form of a newsletter. This will only apply if you
have registered or subscribed to such publications by registering your details with us. However, if you wish to
cease receiving any such information you may let us know either by email or unsubscribing at any time and your
request will be actioned immediately.
Individual profile and company details are not used for any other purpose. Details are only supplied to a
third-party supplier when it is required by law, for goods or services which you have purchased or to protect our
copyright, trademarks and other legal rights.
We respect the privacy of our online visitors. We may collect information on or through this website that can
personally identify you. For example, we collect personally identifiable information which you volunteer to us to
respond to visitor questions and comments about us and our products and services, and to mail e-newsletters
We reserve the right to use your organisation's logo on our website for the purposes of promoting
organisations who have used our program.
We will use reasonable means to protect the confidentiality of your Personal Data while in our possession
or control through appropriate hosting services and secure encryption through an SSL certificate. We will
not knowingly share any of your Personal Data with any third party other than our service accounts who assist us
in providing the information and/or services we are providing to you. To the extent that we do share your
personal information with a service account, we would only do so if that party has agreed to comply with our
be subject to Australian Privacy Laws. Please contact us if you require specific details.
Any non-personal information, communications and material you send to this website or to us by email, or which
we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a
non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose
whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such
information for any purpose, including developing, manufacturing or marketing products.
A cookie is a small file placed in your web browser that collects information about your web browsing
not access information stored on your computer or any personal information (e.g. name, address, email address or
telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by
changing your browser settings. This may, however, prevent you from taking full advantage of our website.
addition, cookies may be used to serve relevant ads to website visitors through third party services such as
Google AdWords. These ads may appear on this website or other websites you visit.
Disclosure of Your Information
We may from time to time need to disclose certain information, which may include your Personal Data, to comply
with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal
proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the
rights, property or safety ofA•U•X, our customers or third parties.
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or
otherwise) customer information, which may include your Personal Data, could be disclosed to a potential
purchaser under a confidentiality agreement. We would only disclose your information in good faith and where
required by any of the above circumstances.
We do not and will not sell or deal in personal or customer information. We will never disclose your personal
details to a third party except the necessary information required by accounts of products or services you have
purchased or to protect the rights, property or safety of A•U•X, our customers or third parties or if
required by law.
We may however use in a general sense without any reference to your name, your information to create marketing
statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use
the information that you provide to improve our website and services but not for any other use.
We strive to ensure the security, integrity and privacy of personal information submitted to our website, and
we periodically update our security measures in light of current technologies.
This website may contain links to other websites. These links are meant for your convenience only. Links to
third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware
that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware,
when they leave our website, to read the privacy statements of each and every website that collects personally
policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting
information, please contact us via the “contact us” section of our website.
General Data Protection Regulation (GDPR)
On May 25 2018, the General Data Protection Regulation (GDPR) took effect. In response, please view some
A•U•X Hub receives specific data about website visitors when information is provided voluntarily, such as when our
visitors request information, purchase or sign up for services, submit a customer support enquiry, send us emails
or other similar instances.
A•U•X Hub may use the information collected for, but not limited to:
Personalise your experience
Provide and improve our website and services
Improve security and detect and prevent fraud
Comply with our obligations
Sales and marketing
To exercise our rights
We may retain your information for as long as your account is active or as needed to provide services, comply
with our legal obligations, resolve disputes, and enforce our agreements.
Information you share online in a public space, including on any blog, bulletin board, chat room, post, or
website is available to anyone else who views that area. We cannot safeguard any information you disclose in
these or similar locations.
If you voluntarily offer any feedback, data, answers, questions, comments, suggestions, ideas or the like,
A•U•X Hub will treat that portion of the information as non-confidential and non-proprietary. Except as
request removal of your personally identifiable information from any of these areas please contact us via our
contact us page form.
If you are visiting this website from a country other than the country in which our servers are located, your
communications with us may result in the transfer of information across international boundaries. By visiting and
using this website and communicating electronically with us, you consent to such transfers.
Upon request A•U•X Hub will provide you with information about whether we hold, or process on behalf of a third
party, any of your personally identifiable information. To request this information please use our contact us
page. You may also correct or request deletion of your personally identifiable information by using the contact
us section of our website.
Our website and services are not directed to children, and we do not knowingly collect personally identifiable
information from children under 13. If you believe that a child under the age of 13 has given us personally
identifiable information, please contact us immediately via our contact us page.
Notification of Data Incidents
A•U•X Hub will notify customers inside a reasonable timeframe that complies with GDPR legislation if there are any
accidental, unauthorised or unlawful destruction, loss, alteration, or disclosure of, or access to their personal
data. A•U•X Hub will assist our customers in their obligations under Articles 32-36 of the GDPR.